FAQ 15

• FAQ
• What is the Trusona Gateway?
• Resend your verification email if you did not receive one
• How to delete your Trusona account
• How does Trusona confirm a log in?

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Register / Enroll 5

• Registering with Trusona
• Upgrading to Trusona Executive
• Adding or deleting additional email addresses
• Setting a Lock Screen on Your Device
• Backup and Restore your OTP codes

Common Questions 6

• What devices are supported with the Trusona app?
• Why am I not getting notifications
• Account recovery or adding a secondary device
• Authenticating into the Trusona app
• Sending Trusona app logs

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Trusona Mobile App 2

• Email Magic Links
• What to do if your Android device cannot download the Trusona Mobile App.

Common Questions 2

• How do I sign into my computer if my phone or computer is offline?
• How do I sign into my workstation if I have a new phone?

Troubleshooting Windows 10 5

• I cannot sign into my workstation with an OTP
• I do not receive an approve or deny option in the Trusona app when logging into my workstation
• How to uninstall the Trusona Windows 10 Credential Provider
• How to manually upgrade the Trusona Credential Provider (MSI)
• TPM not found during enrollment

Trusona for Mac 5

• Trusona for MacOS - Default Configuration FAQs
• Using Test and Debug feature in Trusona for MacOS
• System Requirements to deploy MacOS Solution
• Trusona Mac Recovery
• How do I uninstall Trusona on Mac?

SAML integrations with Trusona 2

• Configuring SAML Attribute Mappings
• How to Enable/Disable User Authorization for a SAML integration

Trusona for Salesforce 4

• Integrating Trusona for Salesforce
• Trusona for Salesforce Troubleshooting
• Trusona for Salesforce - User Authentication flow
• How to Update the SAML Certificate Before it Expires

Setting up WordPress 1

• Using Trusona in WordPress

Troubleshooting ADFS 1

• I am receiving an error when adding Trusona as a Claims Provider