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Knowledge base
General
FAQ
10
What is the Trusona Gateway
Did not receive verification email
How to delete your Trusona account
Trusona would like to confirm your login to the Trusona app
Authenticating in a mobile browser - Deep linking
See all 10 articles
Mobile
Register / Enroll
6
Registering with Trusona
Upgrading to Trusona Executive
Adding or deleting additional email addresses
Setting a Lock Screen on your Device
Email magic links
See all 6 articles
Common Questions
3
What devices are supported with the Trusona app?
Why am I not getting notifications
Account recovery or adding a secondary device
Windows 10
Common Questions
2
How do I sign into my computer if my phone or computer is offline?
How do I sign into my workstation if I have a new phone?
Troubleshooting Windows 10
4
I cannot sign into my workstation with an OTP
I do not receive an approve or deny option in the Trusona app when logging into my workstation
How to uninstall the Trusona Windows 10 Credential Provider
How to manually upgrade the Trusona Credential Provider (MSI)
Salesforce
Trusona for Salesforce
2
Trusona for Salesforce Troubleshooting
How to Update the SAML Certificate Before it Expires
AD FS
Troubleshooting ADFS
0
WordPress
Setting up WordPress
1
Using Trusona in WordPress
Okta
Trusona for Okta
1
Delegated access using Trusona
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