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Knowledge base
ATO Protect
General
3
ATO Protect FAQ
Process For Updating Your Trusonaify Verification Link's Domain
How Trusona Uses ATO Protect
FAQs
2
ATO Protect & OxygenOS 14 Upgrade
Enabling Location Services To Share Location
Trusona Authentication Cloud
Passkeys
10
What are Passkeys?
What Devices Support Passkeys?
How Can I Use Passkeys?
Are Passkeys Secure?
Can I Lose My Passkeys?
View all 10
General
2
Extracting JSON File from TAC Portal
System requirements for TAC.
Trusona Mobile App
FAQ
23
System Requirements for Trusona
What is the Trusona Gateway?
Resend your verification email if you did not receive one
FAQ
Can Trusona be used for personal use or only for businesses?
View all 23
Register / Enroll
5
Registering with Trusona
Upgrading to Trusona Executive
Adding or deleting additional email addresses
Setting a Lock Screen on Your Device
Backup and Restore your OTP codes
SAML
SAML integrations with Trusona
2
Configuring SAML Attribute Mappings
How to Enable/Disable User Authorization for a SAML integration
Windows
Common Questions
3
How do I sign into my computer if my phone or computer is offline?
How do I sign into my workstation if I have a new phone?
How Do I Uninstall Trusona?
Troubleshooting Windows 10
5
I cannot sign into my workstation with an OTP
I do not receive an approve or deny option in the Trusona app when logging into my workstation
How to uninstall the Trusona Windows 10 Credential Provider
How to manually upgrade the Trusona Credential Provider (MSI)
TPM not found during enrollment
WordPress
Setting up WordPress
1
Using Trusona in WordPress
Help Desk Software
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