FAQs
If you happen to have a OnePlus device and upgrade to OxygenOS 14, the camera will be disabled when running through the Trusonafy process by default. The &q...
Tue, 7 May, 2024 at 10:47 AM
In ATO Protect, the user has an option to share their location with the agent after they have scanned their document. If the location services on the device...
Thu, 8 May, 2025 at 12:03 PM
Trusona uses Twilio to send SMS messages during the Trusonafication process. While performing a Trusonafication, you may encounter a situation where a user ...
Thu, 21 Aug, 2025 at 10:38 AM
In some cases, a user that clicks on a Trusonaficiation link with their mobile device will end up on a page with a QR code waiting to be scanned, if this is...
Wed, 17 Sep, 2025 at 12:32 PM