This document describes the prerequisite software and hardware requirements needed to run the various Trusona solutions.

Mobile Device Requirements:

  1. Apple:
    • Software: iOS 12 or Later
    • Hardware with A7 processor or higher (with secure enclave):
      • iPhone: iPhone 5s or higher
      • iPad: iPad Air or higher
      • iPad Mini: iPad Mini 2 or higher
      • iPod Touch: iPod Touch 6th generation or higher
  2. Android:
    • Android 5.0 Lollipop (API 21)

macOS System Requirements:

  1. Software:
    • macOS Catalina (10.15) or later (Big Sur, Monterey, and onward).
    • Trusona Mac Setup app.
  2. Hardware:
    • Apple Silicon Mac (ASM); or
    • Intel Mac that can run Catalina. Catalina runs on most Macs from 2012 or later.
    • Note: Trusona does not require any cameras or biometric readers on Mac.
  3. Networking:
    • Internet connectivity is required during enrollment and generally thereafter.
    • Offline mode based on OTP authenticator is available.

Windows System Requirements:

  1. Desktop Specs
    1. Software
      1. Microsoft Windows 10, Build 1903 or higher
        Trusona does not require Windows Hello for Business
    2. Hardware
      1. Trusted Platform Module (TPM) 2.0 secure cryptoprocessor
        Trusona does not require any cameras or biometric readers
  2. Server Specs
    1. Software
      1. Windows Server 2016 or higher
      2. .NET Framework 4.7.2 or higher
    2. Microsoft Active Directory (AD)
      1. Functional Level: 2008 or higher. For more info visit Microsoft documentation
      2. If syncing with Azure AD, ensure that the desktops are authenticating to AD
    3. Active Directory Certificate Services (ADCS)
      1. Enterprise CA (not Standalone CA)
      2. Configured for KDC (Key Distribution Center)
    4. Hardware
      1. Please refer to the Microsoft documentation
    5. Networking
      1. Trusona Agent requires firewall rule for outbound access for HTTPS communication with Trusona on port 443
      2. Trusona Agent requires firewall rule for inbound access for HTTPS communication with desktops on port 34182
    6. Smartphone/Tablet Specs
      1. The devices must have the Trusona app installed (available for free from the app stores) 

Supported Browsers 

The following are the minimum versions of browsers that are supported, all newer versions also supported:

  • Internet Explorer 11
  • Safari 14
  • Firefox 87
  • Chrome 87
    If using an alternative Mobile browser ensure that webauth is supported.


SDK Requirements:

  • Android Mobile SDK
  • Android API 23
  • Android Jetpack 1.1.0
  • Google Play Services 11.8.0
  • Java Server SDK
  • Java 8
  • .NET Server SDK
  • .NET Standard 2.0
  • Ruby Server SDK
  • Ruby 2.4.0
  • Web SDK