FAQ
1. Can I use the Trusona app everywhere today? Soon. Trusona needs to be adopted by a service provider (bank, healthcare, video streaming). If you have...
Wed, 18 Sep, 2019 at 4:01 PM
Apple: Trusona will run on iPhone5s and newer devices and requires the iOS to be 10.0 or higher. Trusona will also run on iPad air 2 or newer devices. ...
Tue, 16 Jul, 2019 at 1:44 PM
What is the Trusona gateway? The Trusona gateway will appear after selecting the Trusona login button and before you are logged into your ...
Tue, 16 Jul, 2019 at 1:40 PM
To recover or add your Trusona account onto a secondary device download the Trusona app from the Apple app store or Google Play Store and follow the normal ...
Wed, 17 Jul, 2019 at 9:33 AM
You may not be getting push notifications from Trusona for a few reasons. Your device may be in Do Not Disturb mode or notifications for the Trusona app may...
Tue, 16 Jul, 2019 at 3:48 PM
You downloaded the Trusona app and are asking yourself, "Where can I use it today?" Trusona is working to get organizations to adopt Truso...
Wed, 17 Jul, 2019 at 9:36 AM
If you have not received a verification email from Trusona Please do the following: 1. Select "I didn't get an email". 2. Sel...
Wed, 17 Jul, 2019 at 10:35 AM
1. Go to Settings > Delete my account 2. Type the word "GOODBYE" > select Next 3. You will be taken back to the Registrat...
Wed, 17 Jul, 2019 at 11:43 AM
You can authenticate with Trusona while your device is in airplane mode by using your computer's internet access. For instructions for Mac. For inst...
Wed, 17 Jul, 2019 at 12:03 PM
The Trusona app uses the same security method to gain entry into the Trusona app as your mobile device. If you use a PIN to gain access into your mobile de...
Thu, 28 Feb, 2019 at 10:14 AM