Yes, they can have multiple devices and do not have a limit to the number of devices they can have.    If a user has more than 1 device, the push reques...

Trusona utilizes the security on your mobile device to get into the Trusona app. If you have not set up any security to get into your mobile device the Trus...

For troubleshooting purposes, there may be a time where you will need to send the Trusona support team your Trusona app logs.    In order to do so, your T...

In pursuit of winning the war against #cybersecurity threats, we wanted to warn the industry about a potential vulnerability relating to the use of email ma...

If you ever experience trouble signing in on an android device please ensure the following: Google Play Services are available on the device. The Google ...

Yes, it is configurable per integration. By default, the Trusona Gateway will trust the computer for 24 hours. If you would like to change the duration of t...

In the very rare event that the Trusona service is not available, below are the noted mechanisms that can be used to bypass Trusona by select authorized use...

When looking to determine whether your browser or device can support Passkeys and Trusona services, there are a handful of sites you can utilize to determin...

When you delete your Trusona account, we delete all of your personal identifiable information (PII) and information about your associated devices. However, ...

Trusona only stores a one-way hash of the data captured from your ID in our secure systems for later use as a token. The data itself is not saved in our sys...