FAQ

FAQ
1. Can I use the Trusona app everywhere today? Soon. Trusona needs to be adopted by a service provider (bank, healthcare, video streaming). If you have...
Fri, 9 Nov, 2018 at 2:45 PM
What devices will the Trusona App work on
    Apple: Trusona will run on iPhone5s and higher and requires the iOS to be 10.0 or higher. Trusona will also run on iPad air 2 or higher. Android: Tru...
Fri, 9 Nov, 2018 at 2:46 PM
How do I delete an email address in Trusona
1. Select "My Emails" in Settings 2. Swipe from right to left on the email you want to delete 3. Select Delete
Fri, 9 Nov, 2018 at 2:46 PM
What is Trusona
Trusona is the simple and secure way to login to your favorite websites and services. Trusona uses your mobile phone and the free Trusona app. You simply d...
Fri, 9 Nov, 2018 at 2:53 PM
Account recovery or adding a secondary device
To recover or add your Trusona account onto a secondary device simply download the Trusona app from the app store or Google Play Store and follow the normal...
Fri, 9 Nov, 2018 at 2:53 PM
Why am I not getting notifications
You may not be getting push notifications from Trusona for two reasons.1. Your mobile device is in Do Not Disturb (DND) mode. You can tell if you are in Do N...
Fri, 9 Nov, 2018 at 2:56 PM
How and where can I use the Trusona app
If you downloaded the Trusona app and are asking yourself, "Where can I use it today?"  Trusona is working to get organizations to adopt Tr...
Wed, 14 Nov, 2018 at 4:30 PM
Did not receive verification email
If you have not received a verification email from Trusona Please do the following: 1. Select "I didn't get an email" 2. Change your emai...
Mon, 17 Sep, 2018 at 2:22 PM
Email verification message
When verifying your email address you will see one of two messages 1. If you wait to long to verify your email address you will see the message below. Not a...
Fri, 9 Nov, 2018 at 3:00 PM
How to delete my Trusona account
1. Go to Settings > Delete my account 2. Type the word "GOODBYE" > select Next     3. You will be taken back to the Registration Screen ...
Fri, 9 Nov, 2018 at 3:01 PM